Conscious Effort To Tip Worth Millions for Hospitality Staff in Wales

WALES TIPPED TO TIP MORE IN AID OF THE HOSPITALITY INDUSTRY

– Hospitality workers could get a big boost from returning punters with tip jars expected to ring to the tune of £16 billion in gratuities per year* –

·       Over a year of lockdown measures seems to have made Brits more generous, with 23 million Brits either planning to start tipping, tip larger or tip more regularly when pubs, restaurants and bars fully open from Monday 21^st June

·       The average person living in Wales is planning on leaving a tip of £5.00 each time they visit a pub, bar or restaurant – worth potentially millions for hospitality staff in the country

·       Over a third  (38%) of people living in Wales will start tipping, tip larger or tip more regularly post-lockdown

The UK’s leading hospitality app OrderPay has revealed that 23 million Brits are planning to begin leaving bigger or more regular tips, or begin tipping for the first time once hospitality venues fully open from Monday 21st June. 

(67%) of people from Wales are planning  to visit pubs, restaurants and bars up to seven, with the average person leaving a tip of £5.00 – worth potentially millions for hospitality staff in the country.

In fact, over a third (38%) of people living in Wales will start tipping, tip larger or tip more regularly post-lockdown, with those making a conscious effort to always tip citing their main reasons as wanting to: help hospitality staff earn more money (61%), keep the venue afloat (38%), and as “accidental savers” of lockdown pass on the extra cash to staff (23%).

Indeed, more than one in five (22%) people in Wales  would tip more if they knew their server was supporting family members, saving for college (12%) or saving for rent (21%).

These findings released by OrderPay to coincide with the reopening of hospitality in England on 21^st June, aim to highlight how publicans and venue owners can take advantage of the new tipping feature.

Just over a third  (38%) of people in Wales say they feel very or slightly awkward leaving a tip if a member of staff is overlooking them while they pay their bill. 

Therefore, being able to tip via an app could help hospitality workers earn more. To further encourage this, OrderPay plans to reward some of the nation’s top tippers over the coming months with in-app gifts and surprises – more information will be released on OrderPay social channels: @OrderPayUK

Over a half (78 %) of those who don’t tip feel that they’ve already paid enough for food and drinks, while others simply pay the amount shown on the payment terminal (7%).

OrderPay’s CEO Richard Carter, said: “It’s been a difficult year for the hospitality industry, but our research proves Brits are ready to generously support operators and staff to help the industry bounce back. The potential for the UK’s hospitality workers to take home an extra £16billion* in tips won’t supplement earnings lost in the last year, but it will make a huge difference to the warm and diligent staff welcoming us back to our favourite pubs, bars and restaurants after such a bleak year.”

Any pubs, bars or restaurants wishing to use OrderPay and its tipping feature, can find out more by visiting OrderPay’s website at OrderPay.com. Customers can  download the app for free from the App or Play Store. 

Tipping is just one of a number of features developed in partnership with the industry. Further developments and features are coming soon, ensuring OrderPay’s technology has long-term value to operators.

OrderPay, the UK’s leading pay at table ordering app, enables customers to order food and drink in over 1,500 venues up and down the country. This includes major hospitality brands including Stonegate Pubs, Wasabi, Gaucho and Chopstix, to name a few.