It used to be believed that the most successful businesses pushed their employees, exercised firm discipline and aimed to get as much work out of them as possible. Today we know that that’s not the case. The experience of COVID lockdowns built upon past studies to demonstrate that people are more productive when they’re able to pace themselves naturally in a more flexible working environment which caters to their practical and emotional needs. In other words, when they’re happy. Looking after your employees like that isn’t just an indulgence; it’s good for business.
Reduce burnout
When people are enjoying their work, they’re far less vulnerable to burnout. They bounce back far more quickly after dealing with stressful situations, and they’re less susceptible to decision fatigue. They’re more likely to see hard work as an exciting challenge rather than a strain. Keep communicating with your employees and be ready to step in if they appear to be overwhelmed. Remember that everyone has a different threshold, especially with emotionally taxing work, but people who need help sooner can still make valuable contributions.
Reduce unhealthy dependencies
Feeling supported at work makes people less likely to look for alternative coping mechanisms. You’ll be more likely to get negative results from your workplace drug and alcohol testing, and if one of your employees does start developing a problem, they’re more likely to be open about it and seek help. The same goes for social dependencies such as toxic relationships. A positive workplace environment boosts confidence and helps people stay safe and healthy, increasing both the quantity and the quality of their work.
Build loyalty
When employees feel taken care of, they’re far more likely to stick around instead of jumping ship as soon as they can find another source of income. This means that you get the benefit of experienced staff who know how everything works. They’re also likely to talk about how much they enjoy their jobs, boosting your organisation’s reputation and attracting new customers. When you do decide that you need to recruit new workers, you’ll find that you have a more extensive and impressive pool of talent to
draw from. As long as their basic financial needs are met, most people will choose a happy workplace even if it means less pay.
The trick to keeping employees happy is listening and taking suggestions onboard, as well as recognising that different people have different needs. Flexibility about the time and location of work is a big plus if you can manage it. The most critical thing is to let your employees know that they’re valued and that what they are doing day to day is contributing to something worthwhile. Achieving this will reduce burnout, reduce unhealthy dependencies and improve loyalty – it will also mean that all enjoy a happier working life in which they feel that their contribution matters.
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