Housing register goes online

The new online housing options service will allow social housing applications to be made electronically, making the service quicker, more user-friendly and, most importantly, enabling applicants to have greater control over their housing choices.

In Ceredigion there are over 2000 households waiting to be housed, with an average of 90 new applications each month. This new online service will help Ceredigion County Council’s Housing Options team to manage the demand, whilst at the same time making information more accessible for users.

Sue Thomas Strategic Housing Manager said: “We hope this online service will make the application process simpler, and at the same time make the service more transparent and accessible. It’s very important that new and already registered applicants re-apply in June, so that we have all the necessary information on our systems to be able to provide the quality service the people of Ceredigion deserve.”

To help residents and to give advice about the new service, the Council’s Housing Options team will be available at the following venues on the specified dates:

• Aberystwyth – West Wales Credit Union, Chalybeate Street,  Weekdays 10am – 3pm from Wednesday 1 June
• Aberaeron Library – Friday 3 June & Monday 20 June, 9-5pm
• Cardigan Library – Wednesday 15 June & Wednesday 22 June, 9-5pm
• Lampeter Library – Friday 10 June & Friday 24 June, 9-5pm
• Llandysul Library – Friday 17 June & Monday 27 June, 9-5pm
• Tregaron Library Bus – Wednesday 15 June & Wednesday 22 June, 2.30 – 4.30pm
• New Quay Library – Thursday 23 June & Thursday 30 June, 2.30 – 4.30pm

Ceredigion County Council’s Housing Options service provides free and impartial advice and information for tenants, landlords and owner occupiers in the county. If you would like to speak to someone for more info please call the Housing Options Team on 01545 574 123.