Great Western Railway crowned Best UK Domestic Train Service

Great Western Railway has been named Best UK Domestic Train Service at the Business Traveller Awards 2024.

GWR finished ahead of LNER, Avanti West Coast and the Elizabeth line at the awards, which are widely regarded as the business travel market’s benchmark for excellence.

The awards are voted for by readers of the Business Traveller magazine – with the results authenticated by an independent market research company – and have been a fixture of the business travel and hospitality calendar for almost 40 years.

More than 200 industry leaders attended a prestigious ceremony at The Steel Yard, London, as the winners were announced by the publishers of Business Traveller magazine, Ink, and presented by BBC Breakfast star Ben Thompson.

GWR Managing Director, Mark Hopwood, said:

“It’s fantastic to be named the UK’s Best Domestic Train Service and particularly humbling that these awards are voted for by readers of the magazine, who are regular travellers on the UK rail network.

“This award is recognition of the hard work and commitment shown by colleagues to deliver the best service possible for customers, and also the world-class destinations we are proud to serve on the GWR network.”

Business Traveller editor, Tamsin Cocks, said:

“It’s always exciting to find out who has been crowned in the Business Traveller Awards. So much has happened in the last year as travel providers continuously up their game, and our readers are a tough crowd to impress, so these results really do reflect the best of the best.

“The event was made even more special this year as we celebrated the relaunch of the magazine in a fabulous new venue. Thank you to everyone involved, and a huge congratulations to our worthy winners.”