BATTEN DOWN THE HATCHES AHEAD OF EX-TROPICAL STORM OPHELIA’S UK ARRIVAL

On 30th anniversary of the 1987 Great Storm, windy weather forecast
for the west of the UK – protect your home and business now

Aviva is advising homeowners and businesses to take basic precautions
to protect themselves and their property ahead of heavy downpours and
very strong winds from ex-tropical storm Ophelia, which are forecast
to hit the west coast of the UK early next week.

The tail-end of the US tropical storm is due to coincide with the
30th anniversary of the Great Storm of 15/16 October 1987, which
caused winds of over 100mph, significant damage across the UK and
killed 18 people.*

Although we know from history that precise forecasting can be
difficult, Aviva has its network of contractors and property claims
experts on stand by across the country and its contact centres are
available 24/7 to help those who might be affected by the forecast
unsettled weather.

Rob Townend, claims director for Aviva said: “While it’s unclear
yet how severe the storm will be, high winds and heavy rain could
cause havoc to homes and businesses. But some simple measures can
help to minimise any damage. For example, secure your fences, doors
and windows and be aware that you may face disruption to your travel
plans.

“Our claims teams are ready and here to help if your property or
car has been damaged as a direct result of storm force conditions. We
can also arrange alternative accommodation for you if the damage means
you need to move out of your home temporarily.”

CUSTOMERS WISHING TO MAKE A CLAIM SHOULD CONTACT:

• For HOME INSURANCE – call 0345 030 6945 or you
can report a claim online [2] on MyAviva at your convenience to get
your claim reference

• For CAR INSURANCE: call 0345 030 6925 or report a
claim online at MyAviva [3]

• For BUSINESS INSURANCE: contact your broker or
for commercial property claims call 0800 015 1498, for commercial
motor 0800 246 876 and for motor trade 0800 0466 229.

What to do before the storm

* If possible park the car in a garage, or away from large trees

* If time allows and it is safe to do so check for loose tiles on the
roof, secure any weak fencing etc to minimise the risk of causing
damage to other parts of your property.

* Safely store or secure any garden furniture, ornaments, bikes or
children’s toys/outside play equipment.

* Make sure all doors and windows are closed.

* In the event of an electrical storm remove the aerial from the TV
set

What to do after the storm

Call your insurer immediately if your property suffers damage.
Aviva’s team of experts will be able to give you advice on how to
prevent further damage and will help you with your claim to get your
property back to the way it was.

https://www.aviva.co.uk/home/home-advice/extreme-weather-advice/video/preparing-your-home-storm/