Automated lettings platform launches brand new app for tenants

• PlanetRent by Ringley Group has introduced a new tenant-facing app
• Renters will be able to request repairs from their phone while on the move
• Tenants can also access all necessary documents thanks to PlanetRent’s cloud-based system

Automated lettings platform PlanetRent is announcing the launch of its native tenant app, giving renters greater transparency and the ability to sort any issues at the click of a button.

PlanetRent has been developed in-house by residential property consultancy Ringley Group, which manages thousands of homes across the country and has invested over £2m in creating a suite of technological products for the residential market.

Through PlanetRent app, tenants will be able to access important documents such as their tenancy agreement, gas safety certificate and inventory checklist.

Users will also be able to log repairs and maintenance requests directly through the app rather than having to call or email their agent or landlord, streamlining the process for all parties.

The app will directly notify the tenant when any maintenance or repairs have been completed, and all documents can be accessed at the click of a button.

Tenants will also benefit from being able to access floorplans of their home as well as utility references through the app.

Designed to simplify the lettings process as well as reduce costs and time spent on administration, PlanetRent connects agents, landlords, tenants, contractors, accountants and any site staff each through their own portal to access the data they need, enabling them to transact from the comfort and safety of their home.

The company originally brought forward the launch of PlanetRent to help landlords and agents cope with social distancing measures introduced by the government in response to coronavirus.

Mary-Anne Bowring, group managing director at Ringley and creator of PlanetRent, said:

“Having launched PlanetRent earlier this year, we’re now delighted to bring our tenant-facing app to market, enabling renters to access their portal directly from their smartphone, meaning they can do everything from requesting repairs to accessing key documents such as their tenancy agreement while on the move with a simple touch of a button.

“With another lockdown or further social distancing restrictions imminent, the ability to work remotely and seamlessly while minimising human contact will be crucial and PlanetRent will help landlords, agents, contractors and tenants do exactly that.”