Used car-buyers urged to have their say
New research from the Office of Fair Trading (OFT) has found that the average motorist buying a used car spends £425 fixing it up once they get it.
The data from the OFT research has led to Motor Codes, the operator of a code of practice for UK garages, to develop a used car code to combat the problem.
Motor Codes hopes the creation of a code of practice will identify responsible user car traders and boost the confidence of car-buyers.
The used car sales code will set out a step-by-step customer service charter, covering all aspects of a car purchase, from advertising to aftersales.
Chris Mason, managing director at Motor Codes, said: “Despite the vast majority of used car retailers upholding the very best service standards and there being clear regulations in place, figures from the OFT tell us that consumers are nervous about buying used cars.”
Motor Codes has also started a consultation process with the automotive sales industry to reach an agreement over the code of practice.
Reposted from The Institute of the Motor Industry
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