101 – Non emergency number help

101 – Non emergency number help

On January 11th 2012, Policing Minister Nick Herbert officially launched 101 as the non-emergency number for all police forces in Wales and England.

101 is the number to call when you want to contact your local police to report crime and disorder, that is less urgent than 999 and does not need an emergency response. It’s easy to remember, can help to prevent and tackle crime, and reduces pressure on 999 emergency calls. Using 999 for general enquiries may delay a response to someone who needs urgent assistance.

You can call 101 to report:

• Property has been stolen or damaged
• Pass on information about drug use or dealing
• Report minor traffic collisions
• Give information about other crime
• Get in touch with your local Neighbourhood Police Team
• Report anti-social behaviour

You should call 999 when:

• An incident requires an emergency response
• There is danger to life or risk of injury
• A crime is in progress
• An offender is still at the scene or has just left the scene

Assistant Chief Constable Nick Ingram said:

“It is great to see the 101 number being used in the whole of the UK. We were very proud when we were able to launch it in Wales in 2009, and it has been a success story for us in Dyfed-Powys.”

“The number of calls has steadily increased since its launch and we now average over 15,000 calls a month. Having an easy to remember number, for people to use when they do not need an urgent response means we can provide a more accessible service to our residents.”

When you ring 101 from within the Dyfed-Powys Police area, your call will be directed to the Communications Centre situated in Police Headquarters in Carmarthen. More information about calling 101 can be found on www.police.uk/101 or www.dyfed-powys.police.uk