Rogue traders – protect yourself from becoming a victim

Police are reminding residents, especially the elderly and vulnerable, to be on their guard against rogue traders.

Rogue traders, as well as cold callers and distraction burglars, have a devastating impact on people’s lives.

“They operate in gangs and individually calling at people’s homes offering a range of services,” said Detective Chief Inspector Greg Williams. “These may include things such as gardening, general building, tarmac work and even clearing moss off roofs

“They may also be on the look-out for scrap metal, which they will identify and return for at another time. “Often, however, they take monies from properties under the pretence of doing work, when no actual work has been carried out. Obviously this is a worrying trend, and one which we in Dyfed Powys take very seriously.

“We’re reminding homeowners to think about who is calling at their home before answering the door, and to stick to the following guidelines”:

• If in doubt, keep them out.
• Don’t sign on the spot
• Always ask for an identity card and look up the organisation to check the salesperson’s identity is
• Don’t get taken in by sales banter or high pressure selling techniques.
• Always shop around for the best price
• Read the small print and double check the facts
• Talk to someone you trust for a second opinion
• Avoid handing over money before work is started.
• Think very carefully before you agree to a trader starting any work straight away
• Trust your instincts – if it sounds too good to be true, it probably is!
• And finally … it’s OK to say no. Remember it’s your doorstep and your decision. If you feel pressured for any reason ask the person to leave.

“If in doubt, visit the Advice Guide website www.adviceguide.org.uk or call the Citizens Advice consumer helpline on 0845 04 05 06″.