New rules to put people in control of their care and support needs unveiled

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Major changes to the way people’s needs are assessed to decide if they need a package of care and support in Wales have been unveiled by Health and Social Services Minister, Mark Drakeford.

Under the changes to the eligibility criteria for social care, which have been laid before the National Assembly for Wales, the rules will be simplified so that people receive the right care, in the right place, at the right time, that’s appropriate to their circumstances and needs.

The current approaches to eligibility and assessment of people across Wales are often inconsistent. The new model is designed to bring these processes under one framework while recognising the different needs of children and adults

The new eligibility model will remove the current cliff-edge decisions where people receive care and support services only when their needs are at or near crisis point.  This will be replaced with a more individualised approach that will require local authorities to put in place an appropriate and wherever possible, preventive response for each individual.

The new arrangements will focus on local authorities working with people and their carers and families to identify strengths, capacity and capability to maximise an individual’s wellbeing and independence.  This approach will ensure that people can stay in control of decisions made about their care and support.

The changes are being introduced as part of the most wide-ranging reforms to social care law in Wales in 60 years, when the Social Services and Well-being (Wales) Act 2014 comes into force in April 2016.

Mark Drakeford said:

“The new Social Services and Well-being (Wales) Act does not just change a few rules here and there. The changes being outlined today will ensure people have much stronger control over the care and support they need to live their lives. This is not simply a case of adjusting what we do now.

“It replaces and rewrites the legislative basis for care and support in Wales.  It represents a new social care landscape in Wales. It is a wide-ranging reform of which Wales should be proud.

“At its core is an approach that focusses on people, in a way which strengthens their voice and gives them more control over their lives.  It focuses on people’s abilities as well as needs – acknowledging that people themselves want to stay in control of what happens to them.

“The proposed changes are crucial to enable current and future generations to live their lives as fully as possible, providing the correct level of support to promote their wellbeing and to help sustain them in their families, networks and communities.”

The new approach will reduce the number of people who require a care and support plan by introducing opportunities to help people retain independence, and access early intervention and prevention services, without the need for a formal plan.

Intervening in the right way, at the right time will mean that many people can be supported in their own communities outside the formal social care system, and families can be supported to stay together.


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