A new digital outreach service to help people in rural parts of Carmarthenshire is being extended to St Clears.
It will give access to the same advice and support which is available in the Hub in Llanelli town centre without having to travel to the Hub itself.
The Hub is a one stop shop which brings together all advice, information, education, voluntary, housing, and employment opportunities in the county.
Experienced advisers, who have extensive knowledge of all the opportunities and services available, are on hand to help.
The new outreach service is known as the hub-spoke and involves customers undertaking a Skype interview with any of the Hub’s support services from a dedicated public access point.
The first two hub-spokes were launched in Llandeilo and Llandovery, and a new one is now being opened at The Gate in St Clears.
The service will be available on Friday, May 29, from 11am to 1pm.
The hub-spokes are part of a new project – the Carmarthenshire Universal Support Delivered Locally (USDL) trial, which is one of only two in Wales.
The scheme, which is a partnership between local authorities and the Department for Works and Pension, aims to develop the support needed by customers affected by Universal Credit changes to the welfare system.
Carmarthenshire County Council’s anti-poverty champion Cllr Pam Palmer said: “This service will give people in rural areas access to the same expert advice available in Llanelli town centre, without them having to travel there.
“The introduction of Universal Credit is going to be a huge worry for many people and this service will hopefully provide advice and information which will help them.
“It will also give them access to information on training and jobs, and many other opportunities.”
The hub-spoke service is free of charge and customers do not need their own internet access or Skype account.
- To find out more about the service or to make an appointment please call Yr Hwb on 0800 917 3408.
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