One-stop family information shop opens for business

A BRAND new shop has opened in the High Street. But it won’t be selling you anything. In fact it’ll be the go-to place for information on child care, child-minding and a whole range of other children’s topics.

Swansea Council’s Family Information Service (FIS) has set up shop at 214 High Street for three days a week until August 8, staff will be available to lend a hand on dealing with a whole range of family-related inquiries.

The shop’s been open for business for two weeks already as scores of people have been through the doors, proving itself a big success for families wanting to add extra value to city centre shopping trips.

Christine Richards, Cabinet Member for Children and Young People, said the initiative, funded and run by the council, is designed to give families a little extra support in the most convenient way possible.

She said: “The FIS is already doing great work in city communities. It’s a one-stop shop providing free, quality and impartial information on a wide range of childcare, family support and family-related issues.

“And if their staff can’t help, they’ll put you in touch with someone who can. The Family Information Service is already known as the go-to place for people who are already in the child care business and need to extend their range of skills in areas like first aid and food safety.”

Throughout June and July the Family Information Team will be open for business every Wednesday, Thursday and Friday at 214 High Street from 10.00am – 3.00pm  and they’ll be offering detailed information and support on specially themed weeks.

More information can be found at www.swansea.gov.uk/fis or you can email them at or call them on 01792 517222.