Noise Action Week event and advice

Noise Action Week takes place around the UK this week (May 23-28), when the spotlight falls on environmental health teams and the work that they do.

In Carmarthenshire a small team of officers, qualified in the field of acoustics and noise control, deal with around 900 noise complaints every year.

Most common complaints include barking dogs, loud music and anti-social behaviour, and building activities, as well as noise from as pubs and clubs, wind farms and commercial or industrial processes.

When complaints are made, and following the completion of a diary log sheet, the team may make arrangements for an assessment, usually collecting evidence through sound monitoring or visits in person, and speaking to neighbours.

If a statutory noise nuisance is identified, officers can then enforce s.79 of the Environmental Protection Act 1990.

Some of the most common sources of noise though cannot be dealt with under legislation, including children playing, traffic noise on public roads, people arguing or shouting, or someone using their own property in a normal way – such as using a washing machine, flushing their toilet, or walking up and down their stairs.

Cllr Jim Jones, Executive Board Member for Public Protection, said: “Noise complaints are one of the most common complaints we deal with as a council, so Noise Action Week is a great opportunity to meet people and offer advice about the kind of noise we can help with.

“Ultimately, it all comes down to consideration and minimising noise wherever possible. Often, just a friendly chat with your neighbour before you start a noisy activity may be enough to keep matters under control.”

• Noise problem… report a problem online: http://www.carmarthenshire.gov.wales/home/residents/environmental-health/noise-complaints/#.V0QzFTFvBqM