New CONNECT service offers peace of mind for you and your loved ones

A NEW wrap-around support service to help you and your loved ones live independently for longer is now available in Ceredigion.

The Delta CONNECT service giving families peace of mind combines an enhanced lifeline and telecare service and aims to help identify any potential health and wellbeing issues at the earliest opportunity.

The service, which is FREE to join until March 31, 2021, includes pro-active wellbeing calls and Technology Enabled Care (TEC) equipment such as red button lifelines, fall detectors, GPS tracking devices, door sensors, medication dispensers and many more useful devices to assist clients to live the life they want.

As part of the service, clients will also receive digital support, help to re-engage with the local community (virtual currently, but physically longer term) and access to an appropriate community response service if in crisis. Further details about this will be available shortly.

This is the first service of its kind in Wales and it has been funded by the Welsh Government’s Transformation Fund, enabling the West Wales Care Partnership to work together to help shape the future of health and social care services across west Wales.

Speaking about the vital service, Ceredigion County Council’s Corporate Lead Officer for Porth Ceredigion Donna Pritchard said, “The CONNECT service has allowed Delta Wellbeing and its partners to provide the right help at the right time when clients need it. Working together across health, social care and the third sector means we can find the best solution to support our clients within the resources available but, where possible, the aim is to support our clients to build their confidence, maintain their independence and help them to help themselves where ever they can.

“As we enter the Winter months and the challenges that come with it, along with the predicted second wave of the virus, this could be a worrying time for many local residents. However, this service can offer that connection, support, reassurance and, ultimately, being pro-active and preventative in our approach will enable us to identify any potential health and wellbeing issues at the earliest opportunity to ensure our clients’ needs are supported accordingly.”