Letter to the Editor

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Following recent guidance from The Government First Bus wanted to update everyone  on key information to ensure your travel experience with us is a good one.

Keeping services running
We are focusing our efforts on keeping our services running to ensure key workers can continue to travel and customers can make essential journeys. More information on timetables is available on our website here.

No cash where possible
To help reduce the spread of the virus and protect our customers and colleagues on board we kindly ask you to not pay with cash if possible. Alternative ways to pay include:

  • First Bus App: Not only can you buy your tickets in advance, but you can plan your journey, check live bus times, track your bus and check live seat capacity. If you haven’t already got it you can download it here.
  • Pay contactless: To avoid handling cash, go contactless and pay either with a contactless card, Google or Apple Pay. See our website for more details here

As always we will continue to review the government guidelines to ensure we provide the best possible service for our customers.

Travel safe,
First Bus


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