What’s the point of same-day delivery? In this competitive industry, how can one courier service beat another’s same-day delivery service? Optimising businesses means reducing lead times between order and delivery. Same day delivery helps do that. Likewise, customers desire an easy and seamless experience. The purposes of this article are to help you make an informed choice about the types of same-day deliveries and the types of local courier services available in London.
Same-day delivery can optimize a company’s business flow, reduce lead times, and thus boost operational productivity. What exactly is same-day delivery and how does it benefit individuals and businesses?
It’s as easy as clicking a button
A traditional delivery involves queueing up at the post office, signing documents, and paying postal fees.
As technology and operations have advanced, a mobile app or shipping website can complete the delivery job. The platform will allow individuals and businesses to order same-day delivery from the comfort of their homes and offices, just by clicking a button. This translates into less time spent at a post office queuing, allowing for more time to be devoted to more productive tasks in the workplace. There are a few courier services that offer same-day delivery service within four hours, such as Pickupp. A dedicated mobile application enables them to handle the whole ordering process, from creation of orders to delivery, so individuals and companies can navigate through the platform at their convenience from home or work.
An experienced team of customer service representatives
Customer service is another essential feature of London same day courier service. Customer service, ready to answer questions from customers or businesses, is crucial to the logistical coordination behind a successful delivery. The service team at the company ensures that customers can reach or speak with them in a timely manner if they require same-day delivery.
The business world’s needs
According to a recent study, businesses can gain a competitive advantage over 85% of their competitors with same-day delivery (MarketingProfs). The same-day delivery capability has also been shown to significantly increase year-over-year sales and conversion rates (Shopify) in comparison with companies without the capability. The importance of same day courier services is amplified for companies that deal with perishable goods, such as flowers, fruit, or food.
Choices of the consumer
Aside from making online shopping more convenient and efficient, same-day delivery opens up a number of opportunities. In an e-commerce business, 30% of millennials consider the ability for the item to be delivered the same day before making a purchase (Econsultancy). In choosing their courier service, consumers place a high value on same-day delivery. Professionalism from the delivery person, as well as a guaranteed delivery date and time, are the things consumers look for in express courier services.
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