EXPERTS GUIDE: establishing a safe and fair gaming experience 

Casino experts guide: establishing a safe and fair gaming experience

There is a wide array of online casinos for people to choose from, and as the world’s largest casino streaming community CasinoGrounds is committed to providing a platform for users to ensure they can enjoy online gambling responsibly.   

Their casino experts have compiled a guide to the methods that are employed to ensure that everyone has access to a fair and safe online gambling experience.  

Self-Assessment   

Responsible gambling is a necessary focus for all gambling operators; therefore, helping players with a self-assessment is one of the key ways to unveil any harmful and problematic gambling behaviours and raise awareness of the warning signs of addiction.   

Self-assessments are completed by answering a series of questions, and the player will receive information and tips about specific topics to understand how, why, and what while doing so. Upon completion, you will receive a score based on your answers to help identify whether you have a problem or a developing issue with gambling.   

These assessments can be located on every online casino site. If you have trouble locating the assessment, contact the support line, and they can assist you in finding it.   

Self-Exclusion  

Self-exclusion allows the player to limit access to their account for a given period or permanently. Operators with a valid licence and regulation are obligated to offer players the option to self-exclude by law.     

There are three ways of self-excluding:   

• Opting in for self-exclusion one operator at a time 
• Using a national self-exclusion scheme 
• Installing Anti-Gambling software  

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Most operators will offer you the option to exclude yourself from playing for days, weeks or months. There is also the option to permanently; however, when doing so, it’s crucial to note any requests to reopen your account will be reviewed in depth.   

As a rule of thumb, you can’t expect an affirmative answer when requesting a reopening of your accounts when you have chosen to permanently close. If you exclude yourself from an operator with multiple brands, the exclusion will be enforced on all brands that share the operator’s licence.   

Gamblers can easily register at new casinos when wanting to play, so it has become clear that casinos offering self-exclusion aren’t enough to fully address the problem for those who suffer from addiction.   

GAMSTOP: The UK’s National Online Self Exclusion Scheme   

All casinos which hold a valid UKGC (UK Gambling Commission) licence are required to join the UK’s national online self-exclusion scheme called GAMSTOP. 

GAMSTOP is a free self-exclusion service for residents in the UK. When signing up for the service, you will stop yourself from using gambling sites and apps by companies that have a UKGC licence for your selected period. You will need to register to get started, providing GAMSTOP with your email address, date of birth, and postcode. 

Valuable Tips to Consider when Self-Excluding   

It’s crucial to consider the following tips to help with pressure with gambling.  

• Opt out of any marketing SMS or emails from any third parties or operators  
• Un-follow brands that you’ve self-excluded from on any social media platforms  
• Speak to friends and family about your condition, and let them know that you’d prefer if they didn’t discuss gambling around you 
• Find a trusted person you can speak to if you’re struggling – this could be a family member or friend. Alternatively, you can find an online support group in which you can appear anonymous on forums.   

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Player Account Limits and Restrictions   

Player account limits and restrictions are vital aspects of a responsible gambling approach. Therefore, a changing of limits comes with weighted restrictions on what is allowed, and what isn’t. This process is to ensure players are at as little risk as possible.   

Regulated and licensed operators must follow these rules listed below when it comes to a change of limits by players themselves.   

• The change must be instantaneous when lowering limits 
• There must be a consideration period with a minimum of seven days before completion when increasing the limits 
• Before completion, players must be offered the option to cancel their limit increase  

These tips were provided by CasinoGrounds which aims to provide a reliable and friendly Casino Streaming Community for people to share and discuss their knowledge, opinions and feelings about online gambling in a responsible way.  

Further information can be found at CasinoGrounds which provided the expert commentary.