If you’re looking to hire a car repair shop in Singapore, it can be tricky knowing which one to go with. There are many different places where you can take your car, and if you’re not careful, you could end up with repairs that cost more than the car itself or worse, end up stranded on the side of the road! To help you avoid these situations, here are tips for hiring the best car repair in Singapore.
1. Find the shop that makes you feel better.
It’s good to know that the same car repair shop will be doing all the necessary repairs on your vehicle. However, if you feel uncomfortable going to a shop because you don’t feel like they make you feel comfortable as a potential customer, it’s best not to go there. In addition to feeling uncomfortable at the time of service, some customers have reported feeling strange about returning for future services too. If you don’t like how you are treated by any one shop, in particular, it’s probably best not to go there again!
2. Find the shop where repairs are explained clearly.
For various reasons, some customers have reported that they decided not to return to a particular shop to receive services again because the staff did not explain what time was necessary for repairs and how long it would take. For example, one customer had their car towed in for an oil change and said that the signs on their vehicle clearly stated that it took about an hour to perform the oil change. However, when they returned with their car later, they found out that the staff had only changed the oil, but left everything else all over again! Then again as another example, this happened to a customer who expected her vehicle to be fixed properly by replacing parts that were broken because of a previous accident. Instead, the staff simply stated they could not fix it, but due to a lack of customer service, she decided she didn’t want to go back there again.
3. Be wary if prices are too expensive or cheap.
As mentioned above, some customers have reported feeling awkward at the time of service because they felt they were being taken advantage of. For example, the customer who expected their car to be fixed properly and was charged a lot more than what was needed. Another customer was charged very little for an oil change and had their car towed in for service even though it was obvious that it was not broken or damaged for any reason. Customers have reported that they did not receive the best service nor value for their money and decided not to return to these shops.
The best way to find the best car repair shop in Singapore is to follow these tips. Do not go based on convenience, the employee who answers the phone, or your first impression. In addition, be sure to check if you are being charged for services that have not been completed and extra-billing.
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