Police Station Front Counter Opening Hours Have Changed

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From Monday, 2 October police station front counter opening hours have changed across Carmarthenshire, Ceredigion, Pembrokeshire, and Powys.

From that date, a face-to-face service will be provided from Monday to Friday, between the hours of 8am ā€“ 12pm and 12.30pmā€“ 4pm at the following locations:

  • Carmarthen
  • Ammanford
  • Llanelli town centre
  • Dafen
  • Aberystwyth
  • Cardigan
  • Haverfordwest
  • Brecon
  • Llandrindod Wells
  • Newtown

The change allows the force to make best use of resources to deliver an effective public service that continues to meet the needs and expectations of communities and will improve the availability of front counter services, making opening hours much clearer.

It comes as part of a wider change programme across Heddlu Dyfed-Powys Police, where estates, technology, and the equipment available to officers and staff are coming together to improve policing and the service to communities.

The same services will be available once the change comes into effect, and you will still be able to visit your nearest location to process a shotgun license application, report a crime or intelligence, produce legal documents, or request advice.

If you need the police when it is not an emergency, you can also contact them through a direct message on Facebook, Twitter or Instagram, orĀ online, by emailingĀ 101@dyfed-powys.police.uk, or by calling 101. If you are deaf, hard of hearing, or speech impaired text the non-emergency number on 07811 311 908.

If a crime is in progress, or there is a danger to life, risk of serious injury, or damage to property, always dial 999.

If you need to report something you have lost or found, visitĀ www.reportmyloss.com.

If you need to report a stray dog, please contact the local authority


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