HR Expert: How to Spot Workplace Gaslighting and How to Report It

In a recent survey of 2500 Brits in full time employment, conducted by photo ID experts, Digital ID,  a staggering 32% of workers reported feeling gaslighted by their boss.

This alarming statistic sheds light on a prevalent but often overlooked issue in the modern workplace: gaslighting.

As HR professionals, it’s imperative to recognise, address, and prevent gaslighting to foster a healthy, respectful, and productive work environment. Workplace expert, Adam Bennett from Digital ID  aims to equip you with the knowledge to spot gaslighting and the steps to report it effectively.

Understanding Workplace Gaslighting

Gaslighting in the workplace is a form of psychological manipulation where an individual, often a superior, makes an employee doubt their own perceptions, memory, or judgement. The term originates from the 1938 play (and later film) “Gaslight,” where a husband manipulates his wife into questioning her sanity. In a professional context, this behaviour can undermine an employee’s confidence, performance, and well-being.

Signs of Gaslighting

Denial of Past Statements or Events: A common tactic is when a supervisor or colleague outright denies saying or doing something, even when you have clear evidence of the action or statement.

Constant Criticism and Questioning: Persistent criticism or questioning your competence, even in areas where you are confident or have demonstrated success, can be a form of gaslighting.

Isolation: The gaslighter may attempt to isolate you from colleagues or undermine your reputation, making it harder for you to verify your perceptions or gain support.

Shifting Goals and Expectations: When goals or expectations constantly shift without clear communication, it can create a sense of instability and self-doubt.

Invalidating Your Feelings: Gaslighters often dismiss or belittle your feelings or concerns, suggesting they’re overreactions or entirely unfounded.

How to Report Workplace Gaslighting

Document Everything: Keep a detailed record of incidents that you believe are gaslighting. Note dates, times, what was said or done, and any witnesses. This documentation can be invaluable if you decide to report the behaviour.

Seek Support: Talk to trusted colleagues or a mentor who can provide perspective and validation of your experiences. Sometimes, just having another person acknowledge the behaviour can be affirming and helpful.

Consult with HR: Approach your HR department with your concerns and evidence. An effective HR professional will treat the matter with confidentiality and seriousness, investigating the issue and taking appropriate action.

Know Your Rights: Familiarise yourself with your organisation’s policies on harassment and psychological safety. Understanding your rights and the procedures in place can empower you to advocate for yourself.

External Resources: If necessary, seek external advice or support. This could include legal advice, especially if the gaslighting is part of broader harassment or discrimination.

Tips for HR Professionals to Address Workplace Gaslighting

Training and Awareness: Conduct regular training sessions to educate employees and managers about gaslighting, its impact, and how to prevent it.

Clear Reporting Mechanisms: Ensure there are clear, confidential, and accessible channels for employees to report gaslighting and other forms of workplace harassment.

Supportive Culture: Foster an organisational culture that values transparency, communication, and psychological safety, where employees feel safe to express concerns without fear of retaliation.

Prompt and Thorough Investigation: Respond to allegations of gaslighting promptly and thoroughly, demonstrating that such behaviour is taken seriously and will be addressed.

Accountability: Ensure that individuals found guilty of gaslighting face appropriate consequences. This accountability helps deter potential gaslighters and reassures employees that their well-being is a priority.

Workplace expert at Digital ID, Adam Bennett says:

Recognising and addressing workplace gaslighting is crucial in cultivating a respectful and supportive work environment. By staying vigilant, documenting incidents, and utilising the proper channels to report these behaviours, employees can protect themselves and contribute to a healthier workplace culture. For HR professionals, proactive measures, education, and a commitment to accountability are key to eradicating gaslighting from the workplace.