Central waiting list for access to routine dental care

Hywel Dda University Health Board’s Dental Service has introduced a central waiting list for those requiring access to routine NHS dental care.

The central waiting list is aimed at supporting patients in the Hywel Dda area who wish to access routine dental care.

Patients will be asked to add their name and contact details to the waiting list so that they can be allocated to a dental service as one becomes available.

Adding your details to the waiting list is simple and can be done in a number of ways.

• Patients can complete the online form by using a QR code, which will be available on posters in community settings and GP surgeries.
• Alternatively, they can follow this link: https://forms.office.com/e/Q0xJvJK7VF
• Patients can also call 0300 303 8322 and a member of the team will complete the online form on your behalf using the information provided.
• Or the dental services team can be contacted by e-mail at dentalservicesteam. hywelddahealthboard@wales.nhs.uk

Patient information will be organised according to the county in which they live – Carmarthenshire, Ceredigion or Pembrokeshire – and in chronological order from the date on which information was submitted using the online form or collected by a call handler.

Once capacity becomes available, patients will be contacted by the Dental Practice they are allocated to.

Please note that for the form to be submitted all patients will need to include their NHS number. This can be found on correspondence from your GP or Hospital, alternatively you may access your NHS number through the following link:

Find your NHS number – NHS (www.nhs.uk)

We are unable to advise at this time when patients will be allocated to a practice, if you require urgent dental care due to uncontrolled bleeding following a dental procedure or trauma to the mouth, facial swelling and/or dental pain, you should contact 111 and you will be given necessary advice and/or appointment as appropriate.