A PIONEERING pet retailer lined up another paw-some calendar of events as it prepares for further growth in 2025.
A busy year for PetPlace – which has stores in Llangefni, Ruthin, Mold and Gledrid, Oswestry, and a HQ in Kinmel Bay – looks set to be replicated and even bettered over the coming 12 months.
Reflecting on a “challenging year” for the industry, Managing Director Sion Pritchard said the award-winning company performed well and plans to provide loyal customers with even more incentives and activities from this month onwards.
“Our amazing team are so dedicated and worked hard during what was a challenging year for the retail sector,” he said.
“We are thankful to them and to existing and new suppliers for their continued support and are excited to all work together to make 2025 a success.”
Sion added: “There are big plans to improve our offering for the thousands of pets and their owners who visit us each week, and to play an even bigger part in the community.
“Following the success of our event programme in 2024 we have even more in the pipeline and will make further announcements in the near future.”
The company’s reputation in North Wales and Shropshire was further enhanced with a series of fundraising days in aid of charities including Hope House Hospice, Greyhound Rescues, and wildlife and LGBTQ+ organisations.
Workshops and demonstration sessions with pet experts such as Carnilove, KONG, Tribal, and Acana for animal – specifically canine and equine – brands proved popular, and the Mold store was given a fresh look following a major redevelopment of the 25,000 sq ft Llangefni site.
“Events encouraging pet owners and suppliers to network and socialise were a big hit at a time when mental health and wellbeing are increasingly topical issues,” said Sion.
“And a raft of awards for our teams, the stores, and a customer service prize voted for by the public increased engagement, which has continued to rise post-pandemic.
“A particular favourite was the annual Pride in the Park celebration in Abergele, which welcomed hundreds of visitors, and open days at our other stores promoting diversity and inclusion.”
He added: “Myself, Paul (fellow director) and our amazing teams will continue to raise the bar not only for the pet sector but retail, embracing technology and innovation with our customers and their pets at the heart of everything we do.
“Thanks again to everyone who helped us to continue growing as a responsible, sustainable business, we wish you all happiness and prosperity for the year ahead.”
For more information on PetPlace, including the PetPlace Plus+ loyalty app, follow @petplaceUK on Facebook and Instagram, visit Farm & Pet Place | Pet Food, Supplies & Accessories (farmandpetplace.co.uk) or email sales@farmandpetplace.co.uk.
The app is available on platforms including Google Play and The App Store.
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